Successful Story - Famous Pacific Shipping (HK) Limited

On a typical day, the number of documents that pass through a trading company will number several dozen at the least, and may even exceed a hundred. To process these documents efficiently is no easy task. To improve operational efficiency, the Hong Kong-based international logistics and transportation firm Famous Pacific Shipping (HK) Limited ("FPS") has adopted the DTTN solution, a move which has greatly simplified the company's document management process.

Improved Company Efficiency by 20-30%

David K.W. Wong, FPS's Operations Manager - Hong Kong, says, "Before adopting the DTTN solution, whenever we had received a fax or an email order from a client, the details had to be input manually to our internal system. Now, with the DTTN solution, all information received from our clients is transmitted through the DTTN platform and uploaded to our internal system automatically. This avoids the hassle of re-entering data and reduces the risk of error. All it takes is the press of a few buttons, and in a matter of seconds the job is done. DTTN has reduced the time required for such tasks by 20 to 30%, and this may reach more than 40% in the future. This will bring an improvement on the company's efficiency and competitive strength."

Facilitated Business Process with Overseas Clients

As Edmond Tong, Director of FPS, explains that business processes are increasingly being automated, this trend will soon become a standard practice, as it can greatly reduce costs. Moreover the existence of electronic platforms like DTTN means the facilitation of companies' businesses and trade activities with overseas clients in places like Singapore, Europe and the US. He further points out that the increasing popularity of e-commerce in recent years has accelerated the trend towards environmental protection. Indeed, many business offices have already become "paperless". He believes that electronic platforms like DTTN will become more and more popular.